Royal Canin Urinary Care
- In the unlikely event that you are dissatisfied with your purchase, please follow our simple returns procedure: Contact us within 10�days, giving details of the product and when purchased. All items must be unused and in a fit condition for resale. Always keep your invoice as this is your proof of our guarantee for those items which have a warranty. If you return an item or not pleased with, or which is faulty, or which has been damaged in transit, the item must be returned to us in its original packaging and original condition. Please note all Scissors and Blades have a 7�day return policy. Genuinely faulty goods will be credited in full for the item and including return P&P. Returns cannot be considered after 7�days from date of purchase. When sending a return, the parcel is your responsibility until it reaches us. You are also responsible for the postage for the return parcel. We strongly recommend you send it recorded post. If you are returning an item as a result of a mistake by Buddy&Kitty�or for a faulty item, we will refund the cost of postage for the returned item(s). Please ensure that all returned items are sent to us complete, including the original box, packaging and accessories.